Academic FAQ
Audit? Medical Wtihdrawal? Academic Renewal? What does it all mean? The following link to the ASU Catalog serves as a handy reference in better understanding terminology of ASU. While you do not need to memorize all of these terms, check back every now-and-then or as needed.
I’m not doing well in my class. What should I do?At the first sign of a bad grade or not understanding class material, you should first talk with your professor. Yes, it might be intimidating or embarrassing but your professor can provide the best feedback. Whether you’re struggling with the content of the class, not understanding the lectures, or did not do well on tests or assignments, your professor can help in determining how to improve your performance. |
Depending on what your professor recommended, you might need to seek tutoring for that class. Most classes have a Graduate Assistant whose name is listed in your syllabus. Your Graduate Assistant can often provide extra assistance in helping to better understand your class. You can also seek assistance at the ASU Downtown Phoenix campus Student Success Center. The Student Success Center provides tutoring in subject areas as well as general assistance in math, writing, and computer skills.
Your next step should be to talk with your Academic Advisor. Your Academic Advisor can let you know of options and how those options might affect your progress towards graduation.
If you should decide to drop or withdraw from a class, always remember to check with the ASU Student Financial Aid Office. A reduction in your credit hours might affect your financial aid or scholarship.
What are my rights as a student?
Problem with a faculty member
If you feel that you have been treated unjustly by a professor, you as a student have rights. The following link provides an overview of steps to take in order to solve such a problem.
Problem with another student or personal situation (i.e. landlord, fraud, etc)
If you have a complaint against another student or personal situation, the Student Advocacy office of the ASU Downtown Phoenix campus can provide assistance and guidance in fixing your situation.
Protecting my personal information
As a student, information about you is protected under FERPA (Family Educational Rights & Privacy Act). For instance, a parent cannot call to inquire about your grades unless you have already filed the appropriate paperwork giving such permission.
My behavior as a student
It is expected that all students will conduct themselves in a civic and ethical manner. Your behavior and actions, however, might not adhere to the ASU Student Code of Conduct. Ignorance is never an excuse!
Where can I find general advising forms?
The following forms are common forms that you might need as a student. Once again, you should always consult with your advisor first. Examples of forms that can be found at the link below include: Drop/Add, Medical and Compassionate Withdrawal, and Course Overload.
If you have questions, please contact-
Dana C. Newell, M.A.
Director, Student and Academic Affairs
email: dana.newell@asu.edu
phone: 602-496-0600
